A letter from our Founder/CEO
Questions you may have
Why did Shoflo get acquired by Cvent?
We're excited to join a larger team and expand resources for further product development & support.
Does my license or support agreement change?
Your existing license will remain the same.
Will I continue to work with you (my Shoflo rep)?
You’ll continue to work with the Shoflo team, and Shoflo will continue to handle your support and customer service needs for now. At some point soon, we’ll formally welcome you into Cvent’s customer success community.
Who do I go to for Shoflo product support?
Please go through your normal Shoflo channels for customer support for now. We’re excited to introduce you to the larger Cvent community of support in the near future.
What will happen to Shoflo products in general?
Joining Cvent brings many new resources to our team and our plan is to use these resources to bolster our efforts in delivering great software. Ultimately this means more development of features and enhancements in the app, improved support availability and resources to learn and get the most out of the software. We’re excited about the possibilities.
What will happen to Rundown specifically?
Rundown will continue to be available for license. We will continue resourcing it with further research and development as well as maintain our high level of support.
What will happen to Studio?
We recently announced the launch of Cvent Studio which leverages the respective technology expertise from both Cvent and Shoflo. Cvent Studio is available now via Cvent's Professional Services team. It will become an integrated part of the Cvent Attendee Hub for DIY use in Q4. We're excited about its ongoing development as a robust video production tool to help organizations create broadcast-quality content for virtual audiences.
What other changes should I expect?
In the near term, there should be very few noticeable changes. You'll be working with the same Shoflo team, using the same Shoflo solutions. We are exploring how both Cvent and Shoflo will work together to make the most impactful improvements in support, service delivery, and product enhancements. We’re also excited to introduce you to Cvent’s customer success community.
What will happen to the Shoflo team?
The Shoflo team is excited to join forces with Cvent, and the Cvent team is looking forward to working with their new teammates.
What if I don’t want to use Cvent, and/or what if I’m using another event management system?
No problem. Cvent knows that every event program is different and the company's event marketing and management platform provides a comprehensive portfolio of integrated solutions, so that organizations can pick and choose the set of solutions that are right for them. Our combined customer support teams will continue to work with you to determine what options are best for you to help you make the most of your event program.